By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s…

Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question…

Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile. What nobody checks is their login to the project management tool…

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken…

The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”,…

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.  The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the…

Imagine a former employee, maybe someone who didn’t leave on the best terms. Their login still works, their company email still forwards messages, and they can still access the project management tool, cloud…

Your business runs on a SaaS (software-as-a-service) application stack, and you learn about a new SaaS tool that promises to boost productivity and streamline one of your most tedious processes. The temptation is…

Managing contractor logins can be a real headache. You need to grant access quickly so work can begin, but that often means sharing passwords or creating accounts that never get deleted. It’s the…

Even the most powerful IT hardware today will eventually become outdated or faulty and will need to be retired. However, these retired servers, laptops, and storage devices hold a secret: they contain highly…